Delivery : -
Your order will be dispatched by UPS international courier. You will
receive the delivery within 3 weeks approximately at your residence once money
transfer is done. There may be a little delay in the delivery occassionally
depending upon the workload. Therefore, we would request you to kindly bear
with us in such circumstances. The customer will receive an instant confirmation
with the tracking number after dispatching his order.
Refund : -
Under no circumstances there will be a refund given as there are
many restrictions by Reserve Bank of India (which has the controll over all
other banks in India) to send the money abroad.
Damage : -
The packing is done in such a way that the customer receives it very safely
at his residence. Additionally, we paste "Fragile - Handle with care"
stickers on the packing for the safe transportation. So, generally no damage
occurs.
Insurance cost is already included in the price. A customer must check everything
at the time of delivery before he signs the papers of UPS. In case of damage,
he has to report immediately to the UPS staff at the time of receiving the delivery.
That will help us to make a claim from an insurance company. In such cases,
UPS may take back the damaged item from the parcel. Please note that only damaged
item will be dispatched later at no extra costs only if the customer reports
the damage to the UPS staff at the time of delivery. If reported later, a complaint
may not be entertained by UPS or by us.